People person Sarah clinches estate agent’s customer service award

They say the customer is always right – and estate agent Sarah Hills is reaping the benefits of some fabulous feedback from sellers and buyers in and around Chatteris.

Harrison Murray’s Customer Services Employee of the Year – well done to Sarah Hills from Chatteris.

Sarah, a senior negotiator at Harrison Murray, has scooped the company’s award for Customer Services Employee of the Year 2011. Having started with the company as a weekend admin assistant in 1999, Sarah has spent more than a decade working with and for customers in the Chatteris area.

Her roles within Harrison Murray have included senior negotiator, valuer, assistant manager and sales progresser.

Sarah (28) said: “The award was a wonderful surprise and, although it was totally unexpected, to receive this kind of feedback from customers is overwhelming. I am a people-person and feel privileged to be the first port of call for many customers contacting Harrison Murray.”

Sarah received a magnum of champagne and  a certificate in recognition of her achievement.

Valuer Jeanette Duggan was also recognised for her efforts in bringing 100 separate pieces of business into the company during the past financial year.

Branch manager Teresa Foreman said: “A huge congratulations to Sarah on her well-deserved award. She is an energetic and hard working member of the team who always goes the extra mile for customers in her approach and service delivery. Well done also to Jeanette, who has proved that despite the continued gloomy headlines about the economy, Harrison Murray is working hard to successfully fulfil our customers’ needs.”

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